Privacy Policy
Effective Date: November 2026
ZiyuanLingo ("we", "our", or "us") operates https://ziyuanlingo.com and the ZiyuanLingo Web Studio SaaS platform. We are committed to protecting the confidentiality of your manuscripts, legal documents, and personal data.
1. Information We Collect
- Account & Billing Data: Work email address, subscription tier, and payment metadata processed securely through PCI-compliant payment providers.
- Uploaded Document Content: Source files, custom glossaries, and generated translations submitted for processing within your workspace.
- Operational Telemetry: Request latency, token consumption metrics, and error diagnostics required to maintain service reliability.
2. Local-First Privacy & Zero Model-Training Guarantee
When using ZiyuanLingo Desktop Studio in BYOK mode, your API keys, manuscripts, and .zlic license certificates remain 100% locally on your device. For Team Cloud Gateway subscribers, all transmitted segments are encrypted via TLS 1.3 and are strictly never used to train or fine-tune any AI models.
3. Infrastructure & Subprocessors
Our web portal, download distribution, and optional Team Cloud services utilize industry-standard encrypted cloud infrastructure and CDN providers under strict data protection obligations.
4. Contact Us
For privacy or data deletion requests, contact [email protected].